Jimmy Thomas has over 35 years of direct hands-on housing automation experience. For the last 15 years, he has served as the Chief Information Officer of the Housing Authority of Baltimore City (HABC), the 5th largest public housing authority in the country, and the Baltimore City Department of Housing and Community Development (DHCD), which were branded as Baltimore Housing until July 2017. At the time of his arrival in July 2002, HABC was managing its 35,000 residents, 106,000 work orders and 40,000 applicants without an automated computer system. The Tenant Accounting, Work Order Management, Wait-List and Housing Choice Voucher Program systems were all manually managed on paper or spreadsheets. Initial computerization of these functions began in April 2003 and completed within 8 months, three months ahead of schedule and under budget.HABC also upgraded its data management services by replacing the AS400 environment to a new client server based ERP Microsoft SQL Cluster Enterprise system in July and October 2013.
In September 2006, Jimmy led the successful implementation of a full scale in-house Voice over IP (VolP) system for Baltimore Housing's telephony environment. This included a full PBX and over 2,000 devices deployed in 45 locations within the City of Baltimore. It was the largest and the first of its kind in the City ofBaltimore. To date, it has saved the agencies over $7.6M in annual recurring telephone costs.
Jimmy's responsibilities as CIO for HABC and DHCD include IT strategic planning, IT policy, IT capital planning, systems development, telecommunications (VolP), information security, data management, VMWare ESX deployment, enterprise architecture, end-user computing and other various technology opportunities across both agencies.He has provided technology initiatives that allow the agencies to meet all federal, state and locally regulated laws for managing subsidized housing for the citizens of City of Baltimore.
Jimmy has gained recognition from the U.S. Department of Housing and Urban Development (HUD).In his career, he has led technology activities at three housing authorities to move them from troubled status to high performing.He has also participated in a successful collaborative initiative with the State of Maryland to identify fraud between HABC subsidized housing programs and the State's various human services benefit programs.
In addition, Jimmy has devoted many personal hours to establish computer laboratories for the youth who reside in low income housing developments in Baltimore, Maryland and Cleveland, Ohio. He has also developed a cyber security program to educate parents, children and teens on the use and dangers of social networking.Currently, he also serves as a professional mentor for a successful Baltimore Section 3 technology entrepreneur.
Jimmy holds a Masters of Divinity degree and a Bachelors of Theology from Eastern Theological Seminary, IT Project Management Certificate, Unix System Administrator Certificate, and various Advanced Programming Certificates.